Shipping and Deliveries Policy
We Deliver Once a Week
- Local Delivery: FREE to High River and Okotoks
- Pick up: 2 pick up locations
- Our Farm South of Okotoks
- New Brighton, SE Calgary
Shipping:
We have access to several couriers. They are connected to the site and should show you the shipping options for your address. Chit Chats is a discount courier we used to use all the time - but they closed their location closest to us. This will be a once a week drop of deep into Calgary.
Eco-Friendly Packaging
At Stormy Acres Hops, we prioritize sustainability. Our packaging adheres to the 3Rs: Reduce, Reuse, Recycle.
- Minimized Packaging: We reduce our packaging to the minimum necessary to ensure safe delivery.
- Reused Materials: Whenever possible, we reuse packaging materials.
- Recyclable and Compostable: All purchased packaging is made from recycled materials and is fully recyclable. Our soaps are packaged in recyclable boxes without cellophane, and our salts and steamers are bagged in plant-based, fully compostable “bio-plastic.”
Shipping Methods
Chit Chats, UPS, FedEx, Canada Post
Order Processing Time
- Processing Time: Orders are processed and packed on Tuesdays.
- Shipping Schedule: Shipping is dispatched on wednesday. You will receive an email with your tracking number once it’s created.
- Local Delivery Schedule: Delivery to Okotoks and High River Area occurs once a week.
Pick-Up Options
- Farm Pick-Up: You can arrange to pick up your order from our farm in Aldersyde.
Additional Information
- International Shipping: Rates will vary depending on the destination.
- Potential Delays: Please note that shipping and delivery times may be affected by external factors such as holidays and weather conditions.
- Customer Support: For any shipping-related inquiries, please contact us at info@stormyacres.ca or 403-652-4040.
Returns and Refunds
For information on returns and refunds, please visit our Refund Policy.